Siftara

Gmail triage dashboard for department queues.

Managers can review routed messages, correct misroutes, and send threaded replies from one dashboard. Business impact has not been measured.

Siftara pulls messages from Gmail, stores previews and routing state in Convex, keeps full email files and attachments in S3, classifies messages, and sends routed notifications to department managers. Managers review the result in the inbox, mark messages read, reroute them when needed, and compose threaded replies.